January: Charge Tuition Over Nine Months

January: Charge Tuition Over Nine Months

Almost every school I visit offers parents a standard monthly tuition payment plan that spans 10 months.  When I ask why that’s so, these are the usual answers: “That’s the way we’ve always done it.” “Parents like it.” “That’s how long our students are in school.  They start in August, and the last payment is […]

November: Budgeting for Credit Card Fees

November: Budgeting for Credit Card Fees

For some schools, one of the many benefits of using a tuition management provider is so the school does not have to absorb the cost of a credit card transaction for tuition and/or fee payments.  While there are many “merchant service providers” available from which to choose if the school has been absorbing the transaction fee, […]

October: Stop Charging Late Fees

October: Stop Charging Late Fees

Over the past 10 years, I’ve spoken to hundreds of school leaders.  During that time, a handful of schools told me they dropped their tuition management provider because parents would complain that the company charged them a fee to give them a call because the company hadn’t received their payment, and they paid their tuition […]

September: Your School’s New Revenue Timeline Means Your Budgeting Process Starts Next Month

September: Your School’s New Revenue Timeline Means Your Budgeting Process Starts Next Month

If you’re used to starting to work on your school’s budget for the following school year after the holiday/winter break, that’s going to have to change if you expect to continue to have a viable and vibrant tuition-charging school. Times have changed.  As was shared last month, parents want answers now.  They don’t want to […]